Zyla Health - Project Manager

Skills & Experience:

- Required relevant experience: 3-5 years

- Experience owning a customer success journey, CSAT & Engagement metrics.

- Highly creative with experience running improvement projects to enhance engagement & experience.

- Experience in the healthcare industry is a bonus, Microsoft Excel. (Good to Have).

Responsibilities:

- Define and own key result areas and metrics around onboarding users, activation targets & operational efficiency.

- Ideate & run activation experiments online & offline to create a breakthrough onboarding experience to drive user engagement.

- Create a unified strategy for the flow of information from pre-onboarding to post-service launch & capture all data requirements.

- Prepare regular reports for the pharma team via the existing analytics suite.

Offer:

- Opportunity to directly work on a very innovative product that has a big societal impact.

- Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, and operation gurus.

- An open setup where you can innovate every day.

- A home-like office with home-like perks :)