- Zycus is looking for Vice President - Professional Service / Implementation with 18 to 22 years of experience in managing the delivery leadership role. In this role you will be leading a team of Program Directors, Program managers & Consultants who are responsible for end to end implementation of Zycus Procurement software.
- Candidate should have prior experience of working with e-procurement "procure to pay" or "source to pay" (P2P / S2P) products like SAP/Oracle ERP, SAP-Ariba, Coupa, Ivalua, JAGGAER or any other similar strategic eSourcing/procure2pay/Source2pay product suite.
- The position will report to our Head of Global Delivery. The VP Professional Services / Implementation group is a senior leader with responsibility for managing the rapidly growing India team of 100+ employees that implements the Company's diverse set of enterprise software product lines and has strong belief and conviction in Agile development.
- This person is a key member of the senior leadership team of the Global Delivery Function and a key contributor to achieving the company's near-term and long-term objectives. The VP works closely with other leaders in Product Engineering and Product Management to deliver product solutions that will be highly successful in the market place.
- The VP will also be responsible for maintaining, managing customer relationships with C-Level Executives, Top Management, Key Stakeholders of our enterprise customers to obtain customer's goals and ROI objectives for an agile-based value implementation of Zycus's Cognitive Source-to-Pay comprehensive suite.
- You will manage a diverse team of implementation and procurement experts for Zycus's business objectives of rapid time to value realization, customer satisfaction & referencibility.
Role and Responsibilities:
- Will own the entire P&L for the region and excel the parameters of Revenue to Cost, Productivity and Continuous efficiency improvement through business process automation and Competency Development.
- Designing the framework for efficient implementation of Zycus SaaS Solutions
- Own and lead the entire customer engagement focusing on rapid value/ROI realization for customers built on Zycus's agile implementation framework of BOLT
- Lead the entire global delivery practice & competency providing thought leadership and unabated excellence in Value Engineering
- Directly manage a team of 50+ people (Program Directors, Program/Project Managers, Consultants & BAs, Automation / Process engineering teams)
- Create an efficient and effective delivery architecture that will drive results on customer's prioritized objectives of savings realization, operational efficiency & compliance through Business process Reengineering for highest customer satisfaction and long term sustainable value and ROI objectives.
- Collaborate and drive customer initiatives with Zycus internal stakeholders like Product Management, Engineering, Customer Success managers, Finance & Legal, etc.
- Will lead Zycus's s2p proposal's for large and global enterprise customers and will be responsible for tech wins in new and existing customer base
- Contribute to the product roadmap based on feedback on the ground from customers and from implementation experience
- Will be responsible for people processes in the function - Hiring, employee Engagement, Growth and Culture development
- Implementing Next-Generation delivery model for productivity improvements
- Provide Thought Leadership in winning deals
- Ability to manage and thrive in a complex business environment
- Should be able to lead, drive Zycus's vision and be result-oriented
- Should be paranoid about customer success and be a passionate customer advocate/Advisor
- Should be willing to travel internationally (30% travel required)
Five Reasons Why You Should Join Zycus:
1. Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Be a part of the next generation global business process transformation using SAAS - A Disruptive trend in the industry.
2. A Market Leader: Zycus is recognized by Gartner (world's leading market research analyst) as a Leader in Procurement Software Suites. We are pioneer in delivering world class products with industry best practice on SAAS based implementation methodologies.
3. Growing Company : The EMEA - APAC region is growing @ 55% year on year
4. Get a Global Exposure: You get to work and deal with our fortune 500 global customers.
5. Create an Impact: Zycus gives you the environment to work with a Tier 1 company in large scale Global procurement transformation projects with our customers. You will also get an opportunity to work with our product team and help shape our product.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
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