Zycus - Practice Head - Supply Chain Consulting

Description : 

Zycus is hiring a Delivery/Practice Head with an experience in managing the delivery of E2E implementation of eProcurement software. Prior experience of working with - Procure to Pay (P2P) or  Source to Pay (S2P) products like SAP Ariba, Coupa, Ivalua, JAGGAER or any other similar one would be an added advantage.

In this role, you will be a part of Leadership team in US Delivery Function and a key contributor to achieving the company's near-term and long-term objectives by providing technology consulting and delivering value to our customers.

You will be responsible for maintaining, managing customer relationships with C-Level Executives, Top Management, Key Stakeholders of our enterprise customers to obtain customer's goals and ROI objectives for an agile-based value implementation of Zycus's Cognitive Source-to-Pay comprehensive suite. You will manage a diverse team of implementation and procurement experts for Zycus's business objectives including solution expansion (Cross-Sell /Up-Sell) and customer satisfaction & referenceability.

Role and Responsibilities :

- Designing the framework for efficient implementation of Zycus's SaaS Solutions

- Own and lead the customer engagement and delight road map at Zycus focusing on rapid value/ROI realization for customers built on Zycus's agile implementation framework of BOLT

- Lead the entire global delivery practice & competency providing thought leadership and unabated excellence in Value Engineering

- Create an efficient and effective delivery architecture that will drive results on customer's prioritized objectives of savings realization, operational efficiency & compliance through Business process Re-engineering for highest customer satisfaction and long term sustainable value and ROI objectives.

- Collaborate and drive customer initiatives with Zycus internal stakeholders like Product Management, Engineering, Customer Success managers, Finance & Legal, etc.

- Will lead Zycus's S2P proposal's for large and global enterprise customers and will be responsible for tech wins in new and existing customer base

- Will own the entire P&L for the region and excel the parameters of Revenue to Cost, Productivity and Continuous efficiency improvement through business process automation and Competency Development.

- Contribute to the product roadmap based on feedback on the ground from customers and from implementation experience

- Will be responsible for people processes in the function - Hiring, employee Engagement, Growth and Culture development

Requirements :

Skills and Experience Required:

- At least 15 years of experience in project management, strategic sourcing consulting, implementation of procurement cloud solutions, procure to pay process implementation, team management, client relationship management.

- Experienced in Program Management of Source to Pay (S2P)/Procure to Pay (P2P) transformation program on streamlining and simplification of business process

- Implementing Next-Generation delivery model for productivity improvements

- Provide Thought Leadership in winning deals

- Ability to manage and thrive in a complex business environment

- Should be able to lead, drive Zycus's vision and be result-oriented

- Should be paranoid about customer success and be a passionate customer advocate/Advisor

- Should be willing to travel internationally (30% travel required)

Benefits :

Five Reasons Why You Should Join Zycus

Pioneer in Cognitive Procurement: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises

Gartner Recognised Leader in GMQ: Zycus is recognized by Gartner (world's leading market research analyst) as a Leader in Procurement Software Suites.

Fast Growing: Growing Region at the rate of 30% Y-o-Y

Global Enterprise Customers: Work with Large Enterprise Customers globally to drive Complex Global Implementation on the value framework of Zycus

AI Product Suite: Steer next gen cognitive product suite offering

About Us:

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.