Zycus - Practice Head - Digital Procurement Products

Zycus is hiring a Practice Director with experience in managing the delivery of end to end implementation of eprocurement software. Candidate should have prior experience of working with e-procurement - procure to pay- or - source to pay- (P2P / S2P) products like SAP Ariba, Coupa, Ivalua, JAGGAER or any other similar strategic eSourcing/procure2pay/Source2pay product suite.

The position will report to our Head of Delivery. In this role, you will be part of our senior leadership team in our Global Delivery Function and a key contributor to achieving the company's near-term and long-term objectives by providing technology consulting and delivering value to our customers.

You will be responsible for maintaining, managing customer relationships with C-Level Executives, Top Management, Key Stakeholders of our enterprise customers to obtain customer's goals and ROI objectives for an agile-based value implementation of Zycus's Cognitive Source-to-Pay comprehensive suite. You will manage a diverse team of implementation and procurement experts for Zycus's business objectives including solution expansion (Cross-Sell / Up-Sell) and customer satisfaction & referenceability.

Role and Responsibilities:

- Designing the framework for efficient implementation of Zycus SaaS Solutions

- Own and lead the customer engagement and delight road map at Zycus focusing on rapid value/ROI realization for customers built on Zycus's agile implementation framework of BOLT

- Lead the entire global delivery practice & competency providing thought leadership and unabated excellence in Value Engineering

- Manage a team of 40 to 50 people (BA, consultants, PM/ Program Managers, Directors, process engineers)

- Create an efficient and effective delivery architecture that will drive results on customer's prioritized objectives of savings realization, operational efficiency & compliance through Business process Reengineering for highest customer satisfaction and long term sustainable value and ROI objectives.

- Collaborate and drive customer initiatives with Zycus- internal stakeholders like Product Management, Engineering, Customer Success managers, Finance & Legal, etc.

- Will lead Zycus's s2p proposal's for large and global enterprise customers and will be responsible for tech wins in new and existing customer base

- Will own the entire P&L for the region and excel the parameters of Revenue to Cost, Productivity and Continuous efficiency improvement through business process automation and Competency Development.

- Contribute to the product roadmap based on feedback on the ground from customers and from implementation experience

- Will be responsible for people processes in the function - Hiring, employee Engagement, Growth and Culture development

Skills and Experience Required:

- At least 15 years of experience in project management, strategic sourcing consulting, implementation of procurement cloud solutions, procure to pay process implementation, team management, client relationship management.

- Experienced in Program Management of Source to Pay (S2P)/ Procure to Pay (P2P) transformation program on streamlining and simplification of business process

- Implementing Next-Generation delivery model for productivity improvements

- Provide Thought Leadership in winning deals

- Ability to manage and thrive in a complex business environment

- Should be able to lead, drive Zycus's vision and be result-oriented

- Should be paranoid about customer success and be a passionate customer advocate/Advisor

- Should be willing to travel internationally (30% travel required)