Zone Business Manager - Telecom

We have an Opportunity for Zone Business Manager based out of Bhubaneswar(Orissa) with a leading Telecom Giant.

Position : Zone Business Manager

Company : A leading Telecom Giant

Location : Bhubaneswar (Orissa)

Qualification : MBA (Premier Institute) (2011 - 2012 Pass out)

Experience : 3 to 5 yrs

CTC : 15 to 20 lacs

Role Purpose :

- Directing zonal operations (including associated branch) to grow customer and revenue market share

- Responsible for managing gross and net adds/total revenue through market and distribution planning, channel management, customer service delivery and brand initiative implementation

- Ensuring smooth operations while identifying opportunities for cost control on an ongoing basis

Job Description :

- Deliver overall Customer Market Share (CMS) target for the zone. Achieve targeted net adds for all products (voice - prepaid/postpaid, data, VAS etc) across all sales channels (Distribution, Retail, Direct, Enterprise, SME) in the zone. Achieve channel infrastructure enhancement targets (recharge outlets, activation outlets, town reach, no. of stores, etc)

- Deliver overall Revenue Market Share (RMS) target for the zone - Achieve zonal revenue target across all products and channels

- Achieve savings on allocated SAC (controllable components), Personnel and G&A budgets at the zonal level

- Manage overall customer satisfaction and revenue churn targets across different customer segments

- Ensure higher visibility by executing communication and branding activities, in coordination with the circle team debt management & Collection infrastructure/ reach enhancement

- Manage changes in business, organization, people to ensure continuity and smooth operations

- Coaching, mentoring and retention of on-roll team members

- Management of off-roll employees and agencies (in CS, C&C, Sales)

Please share your profile immediately.

Kumar
Skills HR Team