Zonal Sales Lead - NBFC

We have Opening for Zonal Sales Lead with Leading NBFC

Location : Chennai

Experience : 10 Years +

Job Role :

- Will be in charge of assuring business, developing a quality portfolio, staying under Opex including risk costs, and overseeing the zone's overall profitability by having a comprehensive understanding of the organisation and the sector.

- Supervising and mentoring the field teams and working with all internal and external partners for the good of the company as a whole.

- Manage lead generation, credit evaluation, loan disbursement, and client satisfaction.

- Work on early warning systems proactively to identify and resolve fraud, baby defaults, and skip signals.

- Ensuring rigorous adherence to rules, SOPs, and compliance requirements, as well as quality standards.

- Staying connected to the market and obtaining information about shifts in the company ecosystem, demands and comments from customers, rivals, and essential recommendations for the supervisors.

- Oversee the portfolio of collections, making sure that audit and compliance guidelines are strictly followed.

- Keep an eye on and address delinquencies while guaranteeing that the triggers for delinquency control are consistently met.

- Hire and oversee collection agencies, making sure that payments are made on schedule and that internal teams are coordinated.

- Examine the behaviour of the portfolio and recommend any improvements that are needed to reduce risk.

- EBITDA/working capital management through timely collection, monthly dealer/customer reconciliation, network coverage and model mix generation, as well as product awareness and customer perspective comprehension.

- Oversee and inspire a group of field collectors, territory recovery managers, and location recovery heads.

- Offer team members direction, assistance, and training to guarantee they produce the best results possible.

- Establish goals for internal and agency channels, making sure they line up with the objectives of the company.

- Monitor team performance through one-on-one reviews; identify underperformers; and put improvement action plans into action.

- To assist with sales and collection operations, cultivate and preserve positive relationships with dealers and other stakeholders.