Zonal Sales Head - Non-Banking Finance Firm - South

Zonal sales Head - South

Function: Sales

Designation: Zonal Sales Head

Industry: Non-Banking Finance Company

Location: PAN India

Time of Joining: Immediate

Reporting to: National Sales Head

Job Summary:

- We are looking for a Zonal Sales Head who will have end-to-end accountability for the sale of School Loans and cross-sale of Captive and 3rd party ancillary products to our clients. The candidate would be responsible for revenue generation, maintaining the quality of the loan portfolio, driving operational efficiency, and employee productivity to achieve cost optimization goals.

- The incumbent will recruit, mentor, drive and lead an effective and motivated sales team consisting of Cluster Business Managers and Relationship Managers so as to achieve targets on sales volume, fee income, and portfolio quality targets.

- This is a mission-critical role and the incumbent will have a direct and far-reaching impact on the future. Success in this role will ensure commanding the respect and admiration of the entire company.

Key Role Deliverables:

Sales:

- Generating sales volumes from the school owners with an emphasis on new client acquisition

- Ensuring there is no intermediary sourcing channel and all proposals are sourced by the direct team

Sales Management:

- Building strong MIS, monitoring teams' performance, and driving per employee productivity with at least 75% team meeting the benchmark

- Inculcating a culture of uniform disbursements across the month and maintaining working level camaraderie across interdependent functions viz. - Credit, Risk, Operations, Legal / Technical, Audit, Collections, Legal, HR

- Marketing Management: Conceiving and operationalizing a focused and cost-effective BTL marketing plan in the zone for volume generation and enhancing the brand of the company.

Recruitment:

- Hiring manpower within the zone as per business needs and within the approved budget

- Ensuring diversity in the team by having a heterogeneous composition of CBMs, Relationship Managers, and Sales executives

- Motivating, mentoring, and coaching the team for superlative performance while ensuring strict adherence to portfolio quality metrics and process guidelines

- Developing a strong MIS regime for effectively monitoring the overall performance of every member of the team so that they achieve the productivity benchmark

- Ensuring a healthy working relationship with peer functions and fostering a conducive environment in branches

- Building and driving a culture of meritocracy and leading by example

Collection Management:

- Ensuring over 95% efficiency in early collection buckets

- Ensuring that the team spends adequate time with delinquent customers in softer buckets for collecting dues during the month

- Ensuring cheque bounce is controlled with timely awareness calling and the required customer education

- Monitoring that cash collection by the sales team and proper receipt issuance and immediate deposition in the company bank account

Code of Conduct:

- Driving strong adherence to the company Code of Conduct policy

- Ensuring the team follows the highest standards of honesty, integrity, and ethical behavior

- Ensuring strategic guidelines issued by the management are implemented and the team is aligned with the overall company ethos

Preferred Profile:

- Education Qualification: Post Graduate / Master's degree / MBA from a Tier II College

- 11 - 12 years of total experience and last 3 years as State/ Zonal Head

- Product Exposure: exposure to both Secured and Unsecured products

- Loan Products handled LAP, SME, Construction/ Project Finance, and Business Loans. In-depth knowledge of property-related aspects is a prerequisite

- Proven Sales track record

- Strong people management skills, ability to lead a team of managers

- Passionate about making a difference and working in a niche segment

- High level of maturity to manage conflicts and command respect cutting across functions

- Comfortable in interfacing with clients

- Influential communication skills

- Mature in outlook and high on energy

- Well-traveled across semi-urban and rural landscapes in the state

- Willingness to travel extensively

- Team Leadership and Team Development: