Zonal Sales Head

Zonal Sales Head

Responsibilities:

- Responsible for portfolio management and growing the book for Rural secured sales for East Region

- Controlling delinquent portfolio through maximizing CX collection

- Responsible for people management and driving productivity

- Manage the P & L for the region

- Ability to scale the disbursals and grow the book

- Understanding the revenue generation capability and profitability of the product

- Plans and pilots activities for new products.

- Ensures dissemination of learning of new products to the last mile

- Plans activities to ensure growth of business and therefore market share.

- Provides feedback on the existing policies with their pros and cons.

- Takes the lead to address any customer complaint and ensures resolution.

- Takes a periodic review on customer attrition and reasons for the same.

- Tracks all the high performers and provides the necessary inputs to ensure they grow further similarly tracks the underperformers and provides inputs to ensure they grow further.

- Is fair and objective while dealing with all employee related issues.

- Continuously upholds and communicates importance of Integrity and Discipline in the branch.

- Responsible for the upkeep of all matters related to the disciplinary grid irrespective of grade or role.

- Build network within community.

- Actively participates in employee engagement activities.

- Ensure technology is put to maximum use.

- Co-ordinates with various support functions to ensure smooth working relationship.

- Upholds the values and principles of the company.