Zonal Manager - Sales - eCommerce

Job Responsibilities:

- Grow the business in terms of topline & bottom-line for the Zone

- Develop & execute annual operating plan - revenue & cost planning and forecasting

- Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members

- Ensure timely delivery of services to clients

- Analyze customer feedback, draw business intelligence, review benefits of core services being offered and ensure high client satisfaction level

- Setup a system that delivers high customer retention

- Recruit, train & develop a client servicing team which is need sensitive, has a consultative selling approach & is proactive at offering highest level of customer delight

Key Skills:

- Client handling and application of Tele sales techniques

- Quick thinking and problem-solving

- Verbal communication with active listening

- Vision and foresight to create new opportunities for customer

- Team Management & Interpersonal skills

- Data Interpretation & Report Management

- Should be target oriented

- Strong leadership skills and team player

- Preference for candidates with Team handling experience of 100+ Individual