Zonal Manager - Healthcare Clinic Operations - D2C Wellness Business

We are looking for a Zonal Manager - Healthcare Clinic Operations for a series A funded Ayurveda Wellness Brand. This fast growing brand is expanding operations across India and are looking to hire quality leadership talent.

Job Profile:

- Sales strategy: Developing and implementing a strategic sales plan for the zone, setting sales targets, and motivating the team to achieve them

- Team management: Training and developing the Center Staff & Healthcare professionals to improve their performance, conducting regular sales meetings, and providing feedback

- Customer service: Building and maintaining strong relationships with key customers, ensuring client queries are resolved, and delivering excellent customer service

- Budgeting & Inventory

- Morale: Analyzing team culture and increasing morale

- Willing to Travel across the Zone to manage operations and drive revenue

Requirements

- 6+ years of Clinic / Healthcare / Retail / Store Operations experience

- Experience managing multiple units with PnL accountability.

- Candidates with experience in healthcare space, especially fertility clinics preferred

- Proven track record in managing exclusive brand outlets (EBO) can also apply

- Core skills required - Operations management and service excellence

- Has the knack to take ownership and independently manage clinic operations

- Thrives in an ambiguous business environment.