Zonal Manager - Current/Saving Account Channel - Liability Product Management

Zonal Manager - Current/Saving Account Channel - Liability Product Management

The role holder is responsible for managing the team of Regional Current/Saving Account (CA/SA) Channel Managers and responsible for building current/saving account book for the Retail Banking unit. The incumbent should possess strong current/saving account product knowledge and should have relevant field experience in driving a team spread across diverse geographies. He/ She should be able to drive the overall CA/SA business through active engagement with the regional and zonal leadership through his own team deployed across regions.

Strategic/ Managerial Responsibilities:

- Takes effective decisions for his function/role/team, focusing on the overall business objective and accordingly augment his engagement with the regional/zonal leadership across Retail and Affluent Banking units

- Effectively uses positive influencers and counters negative influencers to drive and meet his business objectives

- Should have the ability to effectively engage with top management and articulate/present the progress on defined business objectives

- Handle team of Regional Program Managers to drive CA/SA & related business in local geographies

Core Responsibilities:

- Accountable for building the overall CA/SA book for the Retail/Affluent Banking Units.

- Drive the solution-based CA/SA hook strategy by cross selling TPP, CMS, TFX, POS, Business Banking thereby ensuring sustainable CA/SA AMB growth

- Tracks team productivity across parameters and monitors daily book movement.

- Responsible to maintain the quality of CA/SA business in line with the stated organization and regulatory objectives.

- Responsible for deepening the relationship through M+N, M+1 & M0 strategy.

- Provides expertise to field teams on overall CA/SA business that includes Acquisition, Retention and Enhancements in CA/SA AMBs for Retail/Affluent Banking units.

- People Management or Self-Management Responsibilities:

- Monitors and enables the achievement of goals and KPIs for direct reports and ensures effective implementation of performance management process in his team

- Handling internal and external stakeholders and to demonstrate good Interpersonal skills to facilitate stakeholder support on all processes/system alignment

- Nurtures talent within the team by providing required guidance and timely feedback through periodic one-on-one sessions

Risk and Internal Control Responsibilities:

- Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, and reputational and audit risks as instructed by the departmental manager.

- Periodic evaluation and benchmarking against competition offering and propose recommendations/action to improve in existing product offering to suit customer needs

Education - Post Graduate or MBA from a recognized university/premium business school

Past Experience:

- 15-20 years with at least 5-7 years in regional leadership role

- Prior experience in Retail Branch Banking/ CA/SA product teams

- Good understanding of Self-employed, TASC and Institutional customer segments.