Zonal Head - MSME - Digital Lending FinTech

As Zonal Head - you will be responsible for strategizing and ensuring proper execution of sales & business-related plans for Delhi, Rajasthan & UP. Ensuring the growth of customer base, sales figure, and customer satisfaction index.

Key Responsibilities:

- Responsible for loan book, revenue target & business performance metrics for the Regions in alignment with business goals.

- Responsible for Handling Line of Credit Product.

- Responsible to drive sales team for Collections for MOB upto 9 EMI's

- Encourage and groom team to meet productivity benchmarks and higher levels of engagement

- Manage customer relationship for cross-sell, upsell opportunity, fee-income, partner products, co-lending etc.

- Identify and contribute solution / strategies to key impediments of growth in new/existing businesses.

- Provide coaching and support to the sales team to track the sales funnel and related operational metrics delivering regular insights to the business.

- Responsibility of ensuring that his portfolio has minimum delinquency and hand hold customers through timely repayments.

- Support and Co-ordinate the implementation new sales strategies and initiatives in order to deliver better results.

- Effective liasioning with internal stakeholders for effective processing of application.

- Oversees all the data and processes that enable an effective sales processes and management.

- Analyze and monitor sales results providing advice and insights.

- Drive adoption of sales reporting and business intelligence tools.

- Provide regular updates and ad hoc trainings on processes, tools and reports.