Posted By
Posted in
Banking & Finance
Job Code
1470311
Role Description
- Collection leader with the hands on analytical skills to handle West Field Collection
- Must be efficient enough to setup Field collection team, especially Tier 2, 3 & 4 Markets.
- Responsible for Collection efficiency and Cost of collection. NPA, Recovery and Legal management Handy.
- Collection Team Management including capacity planning, forming allocation logic, regular review, training/coaching the team members at all levels in the vertical.
- To ensure given KPIs, SOPs, functional guidelines and ensure accuracy and completeness of collection transactions, bucketing, agency allocation logics.
- Ensuring code of conduct, compliance and laid process are followed without any deviation by the entire team members.
Attributes we are looking for
- 10+ years of experience, with experience in Collection Management - Multi State Level assignments. Experience in New age NBFCs or Banks or Fintech is mandatory.
- Experience of managing West Field Collection is mandatory.
- Comfortable in setting infrastructure and must have experience in Hard bucket collections and Legal initiations.
- Ability to get down and dirty on the ground to speak to customers and agents to figure out actual problems and fix them.
- High Proficiency in MS Excel.
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Posted By
Posted in
Banking & Finance
Job Code
1470311
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