Zonal Business Manager - Telecom

Salary Range : 16 - 21 LPA

Criteria

Educational Qualification---MBA/Graduate

Experience : 4 to 7 Years in Sales & Marketing of FMCG/FMDC/Telecom Products

Gender L any

Location : North-East

Job Responsibilities.

- Sales Deliver overall Customer Market Share (CMS) target for the zone

- Achieve targeted net adds for all products (voice - prepaid/postpaid, data, VAS etc) across all sales channels (Distribution, Retail, Direct, Enterprise, SME) in the zone

- Achieve channel infrastructure enhancement targets (recharge outlets, activation outlets, town reach, no. of stores, VMS, ADVMS etc) 50%

- Revenues Deliver overall Revenue Market Share (RMS) target for the zone - Achieve zonal revenue target - across all products and channels

- Budgetary control Achieve savings on allocated SAC (controllable components), Personnel and G&A budgets at the zonal level

- Customer Service Manage overall customer satisfaction and revenue churn targets across different customer segments 20%

- Marketing Ensure higher visibility by executing communication and branding activities, in coordination with the circle team 5%

- Collection Bad debt management

- Collection infrastructure/ reach enhancement 5%

- Network Guide zonal network resources and coordinate with circle teams as well as outsourced network agencies to provide inputs on O&M issues

- Coordinate with the network and sales team to improve utilization of LUS 10%

- People Manage changes in business, organization, people to ensure continuity and smooth operations

- Coaching, mentoring and retention of on-roll team members

- Management of off-roll employees and agencies (in CS, C&C, Sales) 10%

Role Dimensions :

- Financial (Limits / Mandates etc.) Non-Financial

- Ownership of revenue and sales targets at the zone

- Manage SAC (controllable components), Personnel and G&A budgets

- Monthly reviews and plans of all functions

- Team conflict resolution

- Regular updates to the S&M at the circle

Interested Candidate can reply with updated CV with following details -

Current CTC
Expected CTC
Current Location
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Current Company
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Last Company
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Educational Qualification.