Zonal Business Head - Prepaid/Postpaid/Data/VAS - Telecom

Company: Leading Telecom Giant

Designation: Zonal Sales Manager

Qualification: MBA Batch (2012, 2013 And 2014)

Specialisation: Marketing/Sales

Job Description:

- Deliver overall Customer Market Share (CMS) target for the zone

- Achieve targeted net adds for all products (voice - prepaid/postpaid, data, VAS etc) across all sales channels (Distribution, Retail, Direct, Enterprise, SME) in the zone

- Achieve channel infrastructure enhancement targets (recharge outlets, activation outlets, town reach, no. of stores, VMS, ADVMS etc)

- Achieve savings on allocated SAC (controllable components), Personnel and G&A budgets at the zonal level

- Manage overall customer satisfaction and revenue churn targets across different customer segments

- Ensure higher visibility by executing communication and branding activities, in coordination with the circle team

- Bad debt management

- Collection infrastructure/ reach enhancement

- Guide zonal network resources and coordinate with circle teams as well as outsourced network agencies to provide inputs on O&M issues

- Coordinate with the network and sales team to improve utilization of LUS

P. Manibharathi
SkillsHR