Posted By
Posted in
Sales & Marketing
Job Code
1081939
Hiring for one of my banking client for the role "Zonal Branch Efficiency Manager "based out in Naman Centre (BKC)/Mumbai.
Role:
- Ensure teams are on boarded & trained to enable customer engagement on CRM
- Drive Cross- sell of Asset products via the branch network.
- Increase product penetration through Digital & Straight Through Process journeys.
- Drive centralized customer campaigns.
- Responsible for Product and process level improvement to improve efficiency.
- Liaison with various stakeholders across the bank to build efficiency within the network.
- Review new & existing processes, systems & resources, thereby suggesting changes to organizational infrastructure & working.
- Ensure strategic imperatives across processes are met - in lines of process redesign, automation, workforce optimization & governance.
- Enable capability building & strategize developmental initiatives across the entire gamut of Branch Banking.
- Ensure balance between short term improvements & long term value creation, while enabling consistent communications.
- Productivity enhancement, including devising strategies towards cross sale of bank products to the relevant client base.
Required expertise: MS Office, Good communication skills, hard-working, keen eye for details
Educational qualification: Any post graduation (full time)
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Posted By
Posted in
Sales & Marketing
Job Code
1081939
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