Zivame - Manager - Social Media

Job Description - Social Media Manager

Key Responsibilities:

- Develop, implement and manage our social media strategy

- Setting objectives and reporting on important social media KPIs

- Own content calendar, craft posts, and content across platforms; have an eye for design and attention to detail

- Stay up to date with the latest social media best practices and technologies. Also should be able to ride on current topics and participate in trending conversations

- Work with copywriters and designers to ensure content is informative and appealing

- Collaborate with Marketing and Product Development teams

- Communicate with followers, respond to queries in a timely manner and monitor customer reviews

- Identify influencers, manage influencer associations and measure analytics

- Ensure that social media enhances and brings alive the defined brand stories

Skills and Competencies:

- Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices

- Good understanding of social media KPIs

- Critical thinker and problem-solving skills

- Great interpersonal, presentation and communication skills

- Self starter who takes initiative and ownership

- Should be proactive with strong attention to details