Zinnov - Research Manager

Zinnov is a Global Management Consulting firm with a strong intellect foothold in specialized areas like Engineering & IT Excellence, Market Expansion and Business Consulting. We work in tandem with our clients to tackle organizational challenges, improve performance and build institutional capability. Over the last many years, we have helped Fortune 1000 companies in truly globalizing their engineering and research functions thereby addressing numerous challenges associated with it.

Also, with global markets maturing at a rapid pace, there is a definite need for companies to understand and learn about opportunities available for their products and services - this is what we help them address with our advanced reasoning and analytical techniques.

Please check further details at www.zinnov.com

Role & Responsibilities:

The person will be responsible for leading the Customer Enablement Team(Insights) team within the G.A.P. practice area (3 people team).

The role: It multiple focus areas as it is critical for the value articulation of the practice

- Define processes for query resolution

- Ensure high quality output on all queries as per the timelines defined as per the process SLA's

- Conduct new research to address complex requests from CXO and high value stakeholders

a) Conduct global research to gather data through primary and secondary sources

- Capturing metrics and providing analysis on some of the key trends emerging and pattern in customer consumption of data

a) Collate, analyse and synthesize data on markets, macro-economic variables, business opportunities, global trends and market size/share

- Driving Customer Engagement through consulting

a) Creation and review of presentation/ reports written across industries that are relevant for our customers

b) Ability to handle research projects with internal and external team ( third party vendors)

c) Analysing latest marketing trends, tracking competitors- activities and providing valuable inputs for marketing strategies.

d) Preparing research / industry reports comprising of industrial trends, industry information and interpreting result of research studies .

e) Mapping client's requirements, attending / conducting business user meeting, project planning & providing customized business solutions

- On-boarding of new customers to G.A.P

- CXO Level Engagement

Requirements for the role:

- Understanding of Technology landscape

- Excellent Communication skills

- Well versed in primary and secondary research

- Excellent Customer Management and Relationship Building Skills

- Strong Leadership Skills

- Positive attitude, solution seeking approach

- Strong presentation skills