Zetwerk - Manager - Operational Excellence

About Zetwerk

Zetwerk is the largest global manufacturing network for custom manufacturing that helps transform digital designs into physical manifestations.

Zetwerk offers manufacturing solutions across a diverse range of products, from simple items like steel pipes to complex products like aircraft engine components, from industrial use-cases like metal bridges, oil rigs, aircraft/auto components to consumer use-cases like apparel, home appliances, audio-visual electronics, for small businesses and Fortune 500 companies alike. Zetwerk offers customers access to a wide range of manufacturing capabilities, including metal fabrication, CNC machining, plastic injection moulding, 3D printing and aluminum die castings, across 1000s of manufacturing partners. These capabilities serve a diverse set of industries ranging from traditional ones such as Oil & Gas, Energy, Infrastructure, Aerospace, Apparel to modern ones such as Renewables, Electric Vehicles, Consumer Electronics, and Space.

For customers, Zetwerk's global manufacturing network ensures products are manufactured faster, at competitive prices and with world-class quality. It offers quality monitoring through indigenously developed technology which provides end-to-end transparency from purchase orders to delivery, thus eliminating uncertainties around quality, visibility, reliability, and under-utilized capacities.

For manufacturing partners, the Zetwerk platform drives higher capacity utilization of manufacturing capacities and offers various portfolio services (including logistics, raw material procurement, working capital access) to drive revenue growth as well as optimize for cost of manufacturing.

Technology + Manufacturing

Over the last 3 years, Zetwerk has built a strong technology driven supply chain to deliver high quality manufacturing of various industrial and consumer products at highly competitive costs and lead times.

Zetwerk's in-house Manufacturing Operating System software, ZISO, enables digital selection of supply, pricing recommendations, digital repository of engineering designs, real-time tracking of manufacturing across various stages, visual updates of products getting made, seamless communication across stakeholders and quality assurance of the final product getting shipped.

Our software led approach unifies various stakeholders in the manufacturing universe to collaborate to deliver the products we see around us and we love. These include product designers, manufacturing partners, logistics providers, third-party quality inspectors, financing partners, raw material suppliers and many more. Zetwerk unifies the highly fragmented manufacturing ecosystem to work as one single entity to deliver the highest quality manufacturing with the fastest possible lead times and the lowest possible costs, day in day out.

Why Zetwerk

A company that's changing the way manufacturing is done needs game changers to shape the future. At Zetwerk, our job is to help you excel in your career and make an Impact. We offer you an environment to create a unique career journey, opportunities to grow your ambition and an inclusive culture to help you thrive. We encourage innovation through collaboration and connect you to leaders who help you go beyond. We deliver the best for our people so that they can deliver the best for our customers. It's that simple. It's Zetwerk.

Job Role: Manager - Ops Excellence

Key Responsibilities:

1. Own the Ops Excellence agenda for the upstream business categories (Tentatively Roads , OG/ Apparel to begin with ) (all businesses)

2. Conceptualize and detail Ops excellence initiatives to bring efficiency in the following dimensions: cost, time, quality, supplier/customer satisfaction and quality, people productivity, tech integration

3. Problem solve and strategize with Business heads/Delivery Heads on key issues facing business, and drive the implementation of solutions

4. Identify, structure and execute process improvement projects across BUs (BusinessUnit) which optimize one of the strategic levers - cost, quality or time.

5. Conduct cross-functional problem-solving sessions, setup scalable , feasible processes

Key Requirements:

- 4 years + experience of working experience

- Must be experienced in managing complex and sensitive operational challenges.

- Adapt at identifying issues, driving to root cause and able to negotiate solutions.

- Competent use of statistics related to business improvement metrics and operational performance.

- Able to define problem statements and required outcomes based on cost benefit analysis linked to business objectives.

- Strong interpersonal skills to effectively deal with internal customers; foster open upward and downward communication within the organisation built on mutual respect.

- Project management skills to manage the process of providing excellent operational service (efficient, effective and qualitative), turnaround, and continuous improvement (LEAN, Value chain, QRM, Pareato, 5 Why's etc, etc.).

- Broad knowledge of operations, outsourcing, and financial management