Zeta - Director - Product

Co-founded by Bhavin Turakhia (CEO) and Ramki Gaddipati (CTO), Zeta is on a mission to make digital payments easy, inclusive and valuable for corporations, employees and merchants globally. Our products revolve around the key idea that spending and receiving money should be easy, fast, and trouble-free.

Zeta is a modern banking tech company providing Modern Core and Processing for Financial Institutions and Embeddable Banking for fintechs and distributors. Zeta's offerings comprise -

Tachyon Suite - A modern suite comprising core banking, credit and debit processing, prepaid hosting and loans, all integrated with a mobile app that enable banks to provide a neobank experience, sell more loans and reduce fraud.

Fusion - An Embeddable Banking platform that enables banks to provide APIs and SDKs to fintechs, neobanks, distributors and enable them to embed prepaid, credit, debit and loan products within their apps and experiences.

Enterprise Payments Tech - A cloud-native, API first, mobile-ready platform that enables banks and issuers to develop, run, & manage modern T&E, Gifting, RnR, and Benefits solutions. The modular and versatile nature of the platform allows issuers to build customised solutions and modern experiences for their customers.

Zeta currently provides its platform and products to issuers in India, Asia, and LATAM. The company works closely with 6+ issuers within India like Sodexo, IDFC First Bank, RBL and Kotak Mahindra Bank. The company has over 15,000 corporate clients and 2.5+ million users who use Zeta's Employee benefits and Corporate Gifting platform. Zeta is a SOC 2, ISO 27001, ISO 9008, PCI DSS certified company and has over 500 employees. Zeta was awarded the best B2B platform and the best Payment App at the Payments and Cards Summit 2018. The company was also recognised as one of India's most innovative product companies at NASSCOM Emerge 50 awards 2017 and was named the Fintech Rising Star for 2017 by the India FinTech forum. Zeta bagged the Finovate West Digital 2020, USA - Best of Show- Award for Zeta Tachyon.

What You will Do ?

- You will be responsible for building a complete product line serving tens of millions of users with a 2X growth in the second year

- You will have complete responsibility for top of funnel, middle funnel and bottom of funnel initiatives with MAU, retention and NPS as your key metrics.

- You will be working closely with leadership, Product managers, Account managers, customer support and operations teams to define, build and scale your product line.

- You will be accountable for building, coaching, and mentoring a strong team of product owners while also building a strong team culture of progress, transparency, and efficiency across Product teams.

What you will need ?

- Hands-on experience building products and/or features in payments and banking

- Strong new product design experience and a fanatical approach to customer experience. UI/ UX principle knowledge with deep customer focus by understanding customer behavior and analyzing data & real-world experiences.

- Detailed orientation & very structured thinking, who can think of customers' full journey and experience.

- A deeply analytical mindset and track record for making data-driven decisions whilst also building business intuition around the credit product

- Ability to lead a team and build partnerships with other functions.

- An ability to communicate effectively with all the stakeholders and enjoyment for taking ownership.

- Passionate about building new processes and challenging the status quo.

- Thrive in the early stages of a product launch and is self driven and multi dimensional

- A technical and/or management degree from a top school

Background and Experience :

- Engineering + MBA

- At least 8 years of experience in a Technology Product Management role

- You should have a track record of Building & shipping high-quality Enterprise or SaaS products owning the process end to end and played a key role in taking in the product ideally ground up from a nascent stage to mature product milestones

- Formulating product strategy factoring industry trends, market, and competition

- Adapting to complex situations with an aim to achieve business goals

- Building web applications and interfaces with modern UX/UI patterns

- Excellent communication (written and verbal) and interpersonal skills

- An engineering / technical / marketing background that will allow you to reason about product trade-offs and make good choices with minimal inputs from engineers

- You conceive possibilities, think big picture, but deliver on the details

- Responsible for product strategy for atleast 2 products over 2 years

- You have managed and mentored direct PM reports (4+) in the past

- You have written code in your past life or understand engineering nuances very well

- You have project management experience