Zepto - Associate Director - Human Resources - COE

Associate Director - HR (COE)

Role - Associate Director - HR CoE

Mumbai, Maharashtra, India

Details:

Designation: Associate Director - HR

Core Areas: Performance Management, Employee Experience, Recognition, Analytics & Automation

Qualification:MBA in HR from a tier one college with 4-5 years of experience in HR COE experience in Internet/E-commerce/Startup Organisations

Our Story:

Founded in 2021 by Stanford University dropouts, Aadit Palicha and Kaivalya Vohra, Zepto is India's fastest growing e-grocery company valued at $1.4 Billion following its recent Series-E fundraise of $200 Million from marquee global investors including StepStone Group, Goodwater Capital, Y Combinator Continuity, Kaiser Permanente, Nexus Venture Partners, Glade Brook Capital, and Lachy Groom.

Headquartered in Mumbai, Zepto is present across 10 major cities in the country, 1000+ employees strong, and delivers 5000+ products, including fresh fruits and vegetables, daily cooking essentials, dairy, health-and-hygiene products, etc., to Indian homes within 10 minutes.\

Through strong tech capabilities, an efficient business model, and a network of highly optimized delivery centers across its 10 locations, the company is revolutionizing the Indian grocery segment currently pegged at $600 Billion, making it easier and more convenient. Beyond groceries, Zepto has also introduced a cafe offering that allows customers to order Coffee, Chai, and other Caf items, along with their groceries.

Your Role:

Performance management:

- Design and implement robust performance management systems, encompassing goal setting, evaluations, and feedback mechanisms.

- Provide guidance and training to managers and employees on performance management best practices.

- Develop and maintain a continuous feedback system across the organization to facilitate ongoing performance improvement

Employee Experience & Engagement:

- Formulate and execute an employee experience strategy aligned with the company's business objectives.

- Act as the advocate for employees, ensuring their needs are addressed across various processes, technologies, and touchpoints.

- Collaborate with leaders and managers to implement best practices in employee experience.

- Drive employee engagement initiatives, including surveys, focus groups, and retention strategies.

- Lead employee surveys and focus groups to gather feedback and identify areas for improvement.

- Collaborate with cross-functional teams to ensure engagement initiatives align with organizational goals.

- Design and implement R&R programs to enhance field engagement and productivity

Analytics & Automation:

- Develop and maintain data models, reporting systems, dashboards and performance metrics to support HR & business objectives

- Undertake special projects requiring data collection, analysis & presentation

- Design and develop an AI-powered bot capable of handling a wide range of queries from employees across various departments

- Develop strategies to automate and expedite query resolution processes using the AI bot, reducing manual intervention and response time

- Build solutions to gather, process, and present real-time data streams within the intranet portal, empowering users with up-to-the-minute information

What We're Looking For

- MBA in HR from a tier one college with 4-5 years of experience in HR COE or/& HRBP experience in Internet/E-commerce/Startup Organisations

- Good understanding of COE functions

- Prior experience in designing and scaling org-level interventions

- An appetite to deal with high ambiguity, experience working with senior stakeholders

- Self-starters, high ownership and end-to-end project management/execution experience

Why Join Us?

- Zepto is on a blitzscaling path unlike any other startup today. Be the flagbearer for the financial process in this journey.

- The opportunity to join India's next Unicorn is rare. So, we're giving our team strong equity to create lasting wealth as our company grows.

- Interested? Reach out to careers@zeptonow.com