Zensar Technologies - Transition Manager

- We are hiring a talented Service Design & Transition Manager to join our team.

- If you're excited to be part of a winning team, Zensar is a great place to grow your career.

- You'll be glad you make the right choice to join us.

- As a Service Design & Transition Manager in the Global Architecture team, you're at the core of one of the largest services in our global organization.

- As part of a small group of technology experts, you will identify, recommend, and implement innovative solutions and best practices to continuously improve, expand and protect our core server and systems supporting multiple large services and all our associates, worldwide.

Essential duties and responsibilities:.

- As the Service Design & Transition Manager, you will identify, recommend, and implement innovative solutions and best practices to continuously improve, expand, and protect our Core Infrastructure solutions, supporting multiple large services and all our associates, worldwide.

- Your experience in the IT Infrastructure industry will allow you to support migrations, integrations, and improvement projects, related to our Core Infrastructure Services to support the growth of our businesses through, for example, mergers and acquisitions , Infrastructure modernization and maturity etc.

- Deep and broad experience of leading the Service Design & Transition process and production of associated artefacts across a variety of technology areas and project methodologies;.

- A practical understanding of ITIL and experience of applying it in a maturing environment, as well as project quality and risk management concepts;.

- Experience of RFPs and supplier selection processes including defining service requirements and SLAs.

- An understanding of how Service Design & Transition process is affected when adopting a set of different Project and Service Methodologies e. Agile, Scrum, DevOps & ITIL;.