Yes Bank - Sr Manager - Content Development

About Yes Bank Ltd:

Yes Bank, India's new age private sector bank, is an outcome of the professional entrepreneurship of its founder, Rana Kapoor and his highly competent top management team, to establish a high quality, customer centric, service driven, private Indian Bank catering to the - Future Businesses of India- .

The Human Capital Engagement practices at YES BANK are targeted at developing the YES BANK brand as an - Employer of choice- . The Bank has focused on attracting & retaining the best talent from India & abroad. YES BANK aims to build a culture & environment that supports Professional Entrepreneurship, and is built on the core principle of creating & sharing value.

Location: Mumbai

Position : Sr. Manager - Content Development

Grade: Sr. Manager

Business Unit : Human Capital Management

Sub Unit: YES SCHOOL OF BANKING

Reporting to: Curriculum Architect

Responsibilities:

The jobholder is primarily responsible of rolling out highly standardized and updated content to deliver best in class training, thereby enabling high quality training interventions. The job holder is required to fulfill the above objectives under the guidance of Curriculum Architect in conjunction with National Training Managers, who will be responsible for implementation of the overall L&D strategies for Retail, Non-Retail & Support functions in YES BANK.

- Standardize and update curriculum to deliver best in class training

- Curriculum and learning material custodian

- To create Learning material (Instructor Led) for Retail, Non-Retail & Support Functions based on Identified Training Needs, participants profiles and learning outcomes expected

- To assist in the ongoing efforts of capturing training needs.

- To liaise with product teams to source training material, best practices etc

- Customization of new training modules, and/or customization of existing modules based on feedback

- To source, evaluate and recommend modules from external vendors.

Expected Candidate Profile:

Age:

- Minimum 27 to Maximum 32 years

Education:

- PG - MBA/PGDM - HR/Industrial Relations

Past Experience:

- 5-7 years of experience with atleast 3 years of relevant experience, preferably in Financial Services Organisations.

- Exposure to training and learning material development and customization.

- Experienced in the areas Knowledge Delivery & Management (KDM) / e-learning

- High level of analytical skills, ability to juggle between issues of differing priorities on product delivery / customer servicing & strong people skills.

Past Organization:

- Preferably from Banking Organizations of Repute

Other Aspects / Skills:

- Strong strategic, analytical, communication skills.

- Excellent PR skills

- Ability to manage and implement change initiatives by taking ownership and working with all stakeholders

- Strong inter-personal skills and leadership ability which encourages and promotes enthusiasm and team spirit.

- Uncompromising approach to customer service and problem resolution