Yes Bank - Regional Head

Regional Head

Role Summary:

- The role holder is responsible for implementing region strategy in line with overall Branch Banking strategy.

- The role holder must also demonstrate strong knowledge of banking processes and regulatory requirements and ensure compliance for the same.

- The incumbent must deploy effective risk management mechanisms to minimize risk exposure while driving sustained revenue generation and liabilities mobilization.

Key Responsibilities:

- Ensuring highest level productivity by each of the team member.

- Regulatory compliance adherence.

- Ensuring profitability at a regional level unit.

- Maintaining & deepening relationship with new to bank as well as existing customers

Core Responsibilities:

Strategy & P&L Management:

- Maintains Profit and Loss and Balance Sheet Management for the region

- Executes the Regional strategy in consultation with the zonal business leader

- Focuses on Sustained Revenue Generation and Liabilities Mobilization for the respective region

- Researches and monitors market competition for the respective region

- Ensures Effective Change Management

Superior and Consistent Customer Service:

- Ensures Efficient complaint management within specified TATs

- Drives high service scores

Strengthening Systems, Controls and Processes:

- Liaises with respective teams for effective and efficient Fraud Management

- Ensures compliance with Bank's policies and processes. Responsible for safety and security of branch infrastructure and staff in the region

- Publishes periodic MIS reports

Performance Management:

- Tracks and monitors daily productivity and book movement of the region

- Partners with the HCM Business partner for periodic review of performance of executives in the region and identify training needs if required

People Management or Self-Management Responsibilities:

- Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section.

- Ensuring Training & Development

- Develops talent within the team by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals.

Risk and Internal Control Responsibilities:

- Implements the risk policies and processes (operational, regulatory, financial, informational, reputational and audit risks), ensuring that that these meet regulatory and internal requirements.

- Implements the internal control systems in the department and participates in the departmental audits.

- Implements practices to bridge gaps identified during departmental audits.