Yellow.ai - Director - Inside Sales - US Market

yellow.ai brings the best of AI+human-led conversational automation for enterprises of great repute like Schlumberger, Domino's, Dr. Reddy's Lab, PepsiCo, Bajaj Group, Indigo, Cipla, Siemens, MG Motors, and more. We have offices in 6 countries and have clients across 27 countries.

We're a team of 500+ makers, who've shipped over 650+ Intelligent Virtual Assistants. Our Virtual Assistants converse in over 120 languages, and our platform handles more than a billion conversations every month - over 50+ channels in text and voice!

We're also named Leading conversational AI Platform, Distinguished CX Vendor, and Advanced Virtual Assistant Provider by Gartner. They're really critical and meet 1000+ Conversational AI Platforms. We're thrilled to be recognized by them!

We're one of the fastest growing SaaS leaders emerging from Asia and are backed on this journey with more than $100M in funding so far by partners like Lightspeed, Sapphire Ventures, WestBridge Capital and Salesforce Ventures. We also got honoured recently, being one of the top 10 companies to work at by '#LinkedinTopStartups' and a 'Great Place to Work at' certification.

Job Description

1.Ensure sales accepted opportunities are sourced in accordance with company targets, and that our Strategic Account Leaders (field sales) have the requisite number of opportunities to work with to be fully productive.

2.Ensure we efficiently qualify inbound demand.

3.Motivate SDRs to exceed goals through coaching, mentoring and incentives.

4.Plan, forecast, and understand ramp adjusted capacity to ensure the team is grown effectively in tandem with the needs of our sales organisation and the supply of inbound demand from marketing.

5.Manage SDR rosters for tracking ramp adjusted capacity and productivity.

6.Manage SDR reports and dashboards to ensure the results they deliver can be easily understood by stakeholders throughout the organisation.

7.Build a word-class sales and business development team. Recruit, train, and develop a global team of SDRs, and SDR managers.

8.Develop paths for career advancement within the SDR functions as well as to closing sales roles.

9.Partner with regional sales directors and field marketing to execute cross-functional enterprise demand generation in key accounts for our field sales team.

10.Work closely with marketing, sales, and people ops to ensure SDR onboarding program and ongoing training is up-to-date on our current product offering.

11.Partner with sales and marketing operations to ensure the SDR team has the best tools to do their job, and that they are configured to ensure SDR efficiency and productivity, especially salesforce.com

12.Analyse cadences with an eye towards continual improvement and up-to-date messaging, by buyer persona and by industry.