Yellow Messenger - Manager - Public Relations

Company Description:

Yellow.ai is the World's Leading Conversational CX Automation Platform, recognized by Gartner, IDC & G2 Crowd as a leader. We bring the best of AI and Human intelligence together, to automate Customer Experience for large brands and enterprises. Trusted by 1000+ global enterprises like Sephora, MG Motors, Bajaj Finserv, Food Panda, BPCL, Waste Connections US, and Tata, we have clients spread over 50 countries. We build chat and voice bots in 100+ languages, across 35+ channels like Web, WhatsApp, Instagram, In-App, IVR, Contact Center and more. As a company we aim to democratize AI by offering no-code/low-code bot builders, omni-channel virtual assistants, ticketing automation, to bring AI to the benefit of business leaders and developers alike. We've raised

Small team. Big Impact!

We are recognised as one of the top 10 companies to work at by '#LinkedinTopStartups' and are 'Great Place to Work' certified.

Job Description: PR Manager

- As a PR manager for Yellow.ai, you will be responsible for contributing to building a strong brand public image in the editorial space. We are looking for an experienced communication professional to drive the PR charter as part of our dynamic marketing team. We are looking for a self driven individual who understands the media environment, the B2B industry and the SaaS space.

- The role requires managing proactive and reactive communications, including content development, national and international media relations across regions including India, SEA, US, LatAm and Middle East. We want someone who is passionate about communications, is an outstanding writer, and has a proven track record in both quickly and adeptly handling editorial campaigns to drive meaningful media stories.

- You will be responsible for managing media queries from top-tier outlets not just from India, but from across the world, as well as executing high-impact campaigns for Yellow.ai. This position is full-time and is located at our headquarters in Bengaluru, but we are open to remote locations.

Responsibilities :

- Develop and execute communications strategies and initiatives to support the company's vision and marketing strategy, across markets

- Drive PR plans with our agencies across India, SEA, ME, US to meet our communication objectives

- Interface, consult and collaborate regularly with cross-functional teams across the company, both, within India and globally like Product team, CS, etc.

- Liaise with clients and partners for PR activities

- Educate users, press, bloggers, analysts, and influencers about Yellow.ai products, developments, and initiatives and also prepare briefing materials and manage executive spokespeople.

- Drive positive stories across a broad range of media to position Yellow.ai as a thought leader in the online and offline media platforms and respond to media queries from across the globe

- Support and manage the creation of press materials and customer/partner reference programs and organize press briefings, media sessions, and events, as required.

- Have a good understanding and knowledge of the media landscape - Tech/Business/Corporate

- Conceptualise content for social media channels from a thought leadership perspective for C-Suite executives/leadership team

Preferred Experience :

- A good long-standing relationship with key editorial media influencers to help construct a consistent and sustained PR presence.

- Candidates who have experience in markets beyond India, such as South East Asia, US and Middle East is a huge plus

- Strong strategic planning skills to develop company's solid standing in the market

- Excellent content strategy and content development skills. Understanding of data visualization will be an added advantage, to drive data driven content

Preferred Qualification and Skills :

- Minimum Bachelor degree, Post-Graduate or professional degrees preferred.

- 3-5 years professional experience in the tech industry preferably, B2B SaaS is a plus (PR agency or on the client side)

- Good English with exemplary verbal and written communication skills.

- Demonstrated ability to manage multiple projects simultaneously

- Ability to work autonomously in a fast-paced, high-growth environment.

- Ability to think, plan, and execute resourcefully.