worxogo - Account Manager

Job Title: Account Manager - Key Accounts

Location: Delhi

Experience: 3-5 years

Industry: Enterprise SaaS

About worxogo:

worxogo's Nudge Coach helps build high-performing sales, customer support, and back-office teams. It is the world's first employee coach built using cutting-edge behavior design and AI, with research rooted at Stanford University. Today, worxogo's Nudge Coach powers teams across leading enterprises in 11 countries, spanning industries such as banking, insurance, healthcare, travel, high-tech, logistics, pharma, and life sciences.

Role Overview:

As an Account Manager - Key Accounts, you will work directly with worxogo's founders to manage and grow some of our most strategic enterprise accounts. This is an individual contributor role with a strong focus on client relationship management, revenue growth, and account expansion.

Key Responsibilities:

- Achieve and exceed quarterly and annual revenue targets.

- Act as the primary point of contact for worxogo's key enterprise accounts.

- Develop and execute account plans to drive growth and ensure client satisfaction.

- Identify and pursue upsell and cross-sell opportunities within existing accounts.

- Conduct regular business reviews with clients to ensure alignment on goals and showcase impact delivered.

- Monitor account health metrics and proactively address any potential issues.

- Collaborate closely with internal teams, including Product, Customer Success, and Behavior Labs, to ensure seamless delivery and value realization for clients.

Qualifications:

- 3-5 years of account management experience, preferably in enterprise SaaS with a proven revenue target.

- Demonstrated success in increasing customer lifetime value.

- Strong understanding of enterprise software sales cycles.

- Ability to engage and build relationships at all levels of an organization, from senior leadership to operational teams.

- Excellent presentation and communication skills.

What Sets You Apart:

- Experience managing large enterprise accounts.

- Proven track record of exceeding revenue targets in past roles.

- Experience in consultative selling, understanding customer pain points and translating them into actionable solutions.

What We Offer:

- A collaborative, high-pressure, and fast-paced work environment.

- Opportunity to work with large global customers.

- Direct mentorship from the founders.

- Competitive base salary plus commission.