Workshop Head - Automotive

Duties and Responsibilities:

- Leads a group of at least 40 technicians, managers, supervisors and helpers within workshop and other sites.

- Performs troubleshooting and diagnostics procedure on vehicles and equipment.

- Record observations and findings during diagnostics run and decide on the correct method of repair, as necessary.

- Ensure that warranties are properly followed up, monitored, and documented. Plan and organise

- Preventive Maintenance System (PMS) and delegate specific tasks to the concerned section/Supervisor.

- Hands-on supervision of all workshop activities, especially bodyshop & technical issues.

- Forecast and order spare parts for specific jobs/special jobs or for stocks replenishment.

- Supervise and follow up on actual progress of each individual repair job.

- Provide on-the-job training as well as coaching and mentoring to technicians and helpers.

- Follow up repair order, registering the time taken to complete each task.

- Responsible for customer service[Internal], reliability and dependability by providing all fields with the technical assistance that they require from the Workshop.

- Evaluate the training requirements of his subordinates and discuss/agree training needs with the Equipment HoD.

- Monitor issuance the Pre-Dispatch Note

- Attend the Departmental Meeting.

- Responsible for the implementation of 5S and other standards within the workshop area.

- Deputy for the workshop manager and bodyshop manager whilst they are on Field/Break.

- Assists with the Interviewing and conducts hands-on testing of technical applicants.

- Conduct annual performance appraisal of all direct subordinates.

- Signs and approves employee timesheets.

- Support and fully comply with Company and Departmental policies and procedures.

- Conduct any other task given to him by his Hod

Skills/Competencies:

- Well-honed leadership and management skills; with an ability to motivate others.

- Hands on - real-world- mechanical and body shop experience and knowledge.

- Highly computer literate (Microsoft Office, Enterprise Resource Management, etc).

- Excellent grasp of English, Hindi, Telugu, with necessary regional languages: verbal and written [Good to have].

- Sound judgment informed by extensive practical knowledge and experience.

- Innovative, inventive and analytical, able to pre-empt and resolve problems with ease.

- Agile, responsive and good under pressure.

- Able to handle conflict and resolve differences of opinion.

- Heightened cultural awareness - able to relate and build relationships with all.

- Background in 5S, Kaizen, 4M & 5W1H