Workforce Management Role - Captive Unit

About The Company

Our Client with over 140 yrs experience and presence in 60 Countries; has been a leading global life insurance and employee benefits company guiding the company's response to people"s growing need for first-rate financial products and services through various life stages and economic cycles.

Process : WFM

Job Location: Noida

Compensation ; Best in the company

Education Requirements: Bachelor's degree in any stream.

Work Experience : Minimum 2-6 years experience in WFM.

Job Description:

- Candidate should have a strong exposure to Contact Center Work Force Management.

- Should have fair knowledge of scheduling as well

- Workforce Tool knowledge of IEX or Aspect is a must.

- Managing real time desk for assigned process through work force tool.

- Excellent communication skills required.

Interested candidates kindly forward your resume with the following details:

Current CTC:
Expected CTC :
Total Yrs of Experience:
Willing to work in Noida:
Willing to work in night shifts :

Ankita
Sr.Recruitment Analyst
09910665061