Wonderla Holidays - Business Development Role - Tours & Travels

Position Summary:

- Business Development - Tours & Travels is responsible for supporting the Sales Manager in achieving sales targets, developing sales strategies, and managing client relationships.

- This role requires a proactive approach to drive sales, optimize revenue, and ensure high levels of customer satisfaction in the tours and travels sector.

Key Responsibilities:

Sales Strategy and Execution:

- Assist in developing and implementing effective sales strategies to achieve business goals.

- Identify new market opportunities and target potential clients. Support in planning and executing sales campaigns, promotions, and special offers.

Client Management:

- Build and maintain strong relationships with existing and potential clients.

- Provide excellent customer service to ensure client satisfaction and repeat business.

- Address client inquiries, concerns, and complaints promptly and professionally.

Team Collaboration and Supervision:

- Support and motivate the sales team to achieve individual and team targets.

- Assist in training and developing sales team members.

- Monitor and report on team performance and provide feedback for improvement.

Market Research and Analysis:

- Conduct market research to identify trends, competitor activities, and customer preferences.

- Analyze sales data to measure the effectiveness of sales strategies and adjust as necessary.

- Prepare and present sales reports to senior management.

Sales Operations:

- Oversee the day- to- day sales operations, ensuring smooth and efficient processes.

- Collaborate with the marketing team to align sales and marketing efforts.

- Ensure compliance with company policies and industry regulations.

Product Knowledge and Development:

- Maintain in- depth knowledge of travel products, services, and industry trends.- Contribute to the development of new travel packages and services based on market demand.

- Provide training to the sales team on new products and services.

Qualifications:

Education: Bachelor's degree in business administration, Marketing, Travel and Tourism, or a related field.

Experience: Minimum of 3- 5 years of experience in sales within the travel industry

Additional Requirements:

- Availability to travel as required.

- Ability to work flexible hours, including weekends and holidays.

- Fluency in Native location language is a plus.