WNS - SVP - Client Partner - Insurance Process - UK Region

SVP - Client Partner - Insurance - UK

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.

Client Partner will be a member of the Insurance Business Unit client management team at WNS UK. This person will have responsibility of delivering and owning a high level of governance of insurance client relationships.

Specific Responsibilities:

- To act in an advisory role with Clients and strategise with them on 'best course' actions in achievement of their outsourcing and business objectives

- To drive revenue by creating and championing high-value propositions for the client

- Peer with Clients' at Executive level to understand their business imperatives and gain the trust of the Client so as to be perceived as part of their extended team

- To have business oversight of Client Relationships from all aspects including the account and delivery teams

- To assist Senior Management in early identification and articulation of Client needs and also help articulate WNS views to the Clients' senior management

- Managing clients visits and accompanying them to Indian Operation Centers as and when required

- Working knowledge of Managing large scale digital transformation services to clients from Onshore and offshore locations, including operational management experience

- Degree level education

Over 10 years of Insurance Domain and Client Relationship experience out of which at least few years should have been in a senior capacity ideally with one or more of the following:

- Insurance (or Financial Services) company (especially investment fund management

- An offshoring company with operations in India

- A knowledge services outsourcing company

- Any offshoring or outsourcing company but past work experience in financial services

- A track record of initiative, creativity and motivation to surpass challenging performance goals.

- Excellent presentation and negotiation skills, able to create and deliver convincing arguments

- Entrepreneurial spirit

- Relationship builder

- Ability to manage Client Relationship process and forecast with precision

- Strong interpersonal skills, able to build rapport and credibility quickly with an executive-level audience

- Superior time management skills and strong attention to detail

- Solid grounding in business concepts and dynamics

Job Type - Full-time

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