KRITI SHARMA, ASSISTANT MANAGER - OPS

SONAL NIKAM, Group Manager - Ops

Key Performance Areas :  - Successful management of large/multiple transitions of clients- processes in Travel & Utilities Domain  - Owning and continuous improvement to the WNS Transition Methodology  - Thoroughness of Project Planning  - Thoroughness of Project tracking - Risk, Issue and Milestone management  - Identify areas for efficiency improvement, implementing the same  - Build close rapport with key client managers  - Strong focus on revenues - balance risks with speed of execution  - Handling prospect/ Client presentations  - Respond to RFI/ RFPs along with team  Experience Profile :  - Handled large and multiple transitions with different levels of complexity  - Deep understanding of the different aspects of BPO business - QA, MIS, SLA, Base-lining etc.  - Strong Project Management skills  - At least 3 years of intense customer facing roles  - Focus on continuous improvement - good to have Six Sigma knowledge (Green belt/ black belt)  - Strong focus on deliverables - do whatever it takes to meet timelines and quality of deliverables  - Managed / liaised with IT Projects team to deliver the Technology aspects of the transition projects  Domain :Travel & Utilities  Technical Skills :  - Project Management tools and methodologies  - Process Improvement methodologies - preferably Six Sigma - Green Belt/ Black Belt  Location - Pune & Gurgaon   Industry Exposure: BPO

Delhi NCR

Pune

WNS - Sr Consultant/AVP - F&A & Utilities Transitions 

WNS - Sr Consultant/AVP - F&A & Utilities Transitions  ,Job Description for WNS - Sr Consultant/AVP - F&A & Utilities Transitions  in WNS in  Delhi NCR Pune for (10-16) years of experience. Apply Now!

Job Description for WNS - Sr Consultant/AVP - F&A & Utilities Transitions  in WNS in  Delhi NCR Pune for (10-16) years of experience. Apply Now!