IT Consultant
Description:
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.
Why Join Us?
At WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client's business and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, a partnership approach and a global delivery network.
Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, and Excellence.
1) Enterprise Apps- Consultant for 'To - Be' process design which will include the following responsibilities :
- Identification of correct tooling
- Knowledge management of all updated processes
- Documentation of 'to be' processes
- Designing KPIs/SLAs
- Support of the team manager ; creating capacity
- Development of TOM to support key applications ; including development of key roles
- Transition of new platform resources to Enterprise apps
Additional points:
- Resource need not be LM trained
- Primarily IT process transformation experience
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