WNS - Consultant - Project Management

Description:

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

Accountable for managing business analysis activities to IFRS17 programme

- Determine and define project scope and objectives

- Develop and manage a detailed project schedule and work plan

- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments and progress

- Utilize industry best practices, techniques, and standards throughout entire project execution

- Measure project performance to identify areas for improvement

- Gather and analyse Accounting and Actuarial requirements, using appropriate requirements documentation and management processes, encompassing functional and non-functional requirements

- Evaluate Accounting and Actuarial needs against IT strategy and architecture roadmaps, driving consistency and maximizing the leverage of existing architecture

- Engage core stakeholders (incl. sponsor, Accounting and Actuarial representatives, programme & project managers) to drive awareness and buy-in. This will include facilitating groups of stakeholders to drive out agreed approach

- Strong influencing/negotiation skills required to ensure the right outcomes delivered

- Identify and manage internal and external dependencies, affecting solution design / implementation

- Apply and monitor use of modelling and analysis tools (e.g. Jira, Confluence), methods and standards.

- Flexible approach required to work in an agile and fast changing environment

- Good use of MS toolset required, Scrum Master/Prince 2 certification desirable

- Accountable for integrity and alignment of the proposed and chosen solutions with the business needs

- Identify and highlight business risks and issues within scope and propose escalation and resolution actions

- Ensure that issues and actions associated to controls / risks are remediated in a timely manner

- Ensure that controls are sufficiently well designed and operating effectively to keep the risks that they mitigate within Aviva's tolerance level

- Report and escalate the status of the relevant risks, controls and standards as appropriate

- Demonstrate conceptual thinking and research skills, facilitating the design of solutions which account for future developments and changes

- Drive compliance with the Change and IT standards, frameworks, methodologies and governance; contribute to defining acceptance tests.

- Accountable for escalation of problems to drive effective resolution

Change

- Accountable for recommending change based on expert know how and analysis of the business situation taking account of similar previous problems

- Accountable for taking personal initiative in adapting to change

External Interaction

- Accountable for building and maintaining effective relationships with external subject matter experts and/or suppliers

Bachelor degree and above preferably in Finance with Min 5 Years of relevant experience leading change projects

Functional/Other expertise

- FP&A knowledge preferred, especially in IFRS17

- A natural leader with the ability to develop teams and bring them with him / her on a complex change journey

- Good experience with requirement gathering & translating requirements into business outcomes

- Ability to manage process transitions / migrations and generate/maintain necessary MI/project templates to track and measure success criteria and timelines

- Good understanding of Data Management, Reporting, Visualization

- Exceptional communication skills - verbal & written

- Passionate about understanding customer needs and delivering outcomes to meet these needs

- Has the ability to think out of the box

- Ability to have conversations with the client teams at an executive level

- Ability to have robust conversations while maintaining a high level of customer service and maintaining composure

- Ability to utilize effective listening skills

- Pick up on direct and indirect queries from customers and understand and comprehend complex customer needs

Behavioural Skills:

- Flexibility and change capable mind-set

- Eager to challenge current ways of working

- Excellent relationship building skills

- Focus on quality and timely output delivery

- Fearless in dealing with stakeholders to drive outcome

- Innovative and problem-solving mind-set

- Must be organized and detail oriented

- Live the Client Values

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