KRITI SHARMA, ASSISTANT MANAGER - OPS

SONAL NIKAM, Group Manager - Ops

General Manager Operations (F&A) Parameters check: - F&A Operations Experience across towers of P2P, R2R & O2C. - Minimum span of control of 100-300 across towers - P&L Management - Third party exposure. - Pune Location Job Description - Process management : Responsible for management and coordination of overall operations, SLA delivery across all processes, quality and general administration for Shipping and logistics customers - Client interaction- Excellent Client Management, aiming at excellent Voice of Customer (VOC) scores. - Team Management and People Development - Lead & motivate a team of Support and Operation Leaders and ensure their development through direct coaching/feedback wherever required, Support Learning and development initiatives, Coaching and counseling, staff motivation retention programs. Effectively implement rewards/recognition, appraisal & Incentive programs. Create cross-functional teams to encourage team building. - P and L accountability. - Farming, supporting new business initiatives. - Internal coordination with Projects and EUs to meet SLA standards. - Transitioning support. - Transformation capability and inclination Qualifications/ Academics expected - Total 13-18 years post qualification experience in ITeS industry. CA/ICWAI Qualification necessary. - Preferred: Experience within the F&A domain and managing teams across various locations Competencies/ Skill set: - Solid operations management experience. - Experience working in milestone and deadline driven environment - Familiarity with the WNS organization and ability to liaise with different departments and business owners as required. - Ability to influence leadership, work with people and drive towards common solutions and issue resolutions. - Experience coaching team leaders and working teams in delivering their projects. - Experience in Quality Management - Excellent communication and presentation skills. - Good numerical and analytical ability. - Proven business acumen At WNS, we believe in innovation and synergizing our operating roles with the new waves of Transformation. Any inclination with demonstrated experience in Transformation/automation is welcomed and encouraged by WNS.

Pune

WNS - Assistant Vice President/Vice President/General Manager - F&A Operations - CA/ICWAI 

WNS - Assistant Vice President/Vice President/General Manager - F&A Operations - CA/ICWAI  ,Job Description for WNS - Assistant Vice President/Vice President/General Manager - F&A Operations - CA/ICWAI  in WNS in  Pune for (12-20) years of experience. Apply Now!

Job Description for WNS - Assistant Vice President/Vice President/General Manager - F&A Operations - CA/ICWAI  in WNS in  Pune for (12-20) years of experience. Apply Now!