Wipro - Senior Manager - BPS IT Infrastructure

The CIO team, manages the enterprise applications and networking of Wipro. The portfolio comprises of 350+ applications and infrastructure across all Wipro locations. Over the last 3 years we have transformed Wipro's IT landscape to offer a completely digital experience to its 180,000+ employees spread across 60+ countries around the world.

- In the process it is an important case study for organizations who want to embark on a similar digital transformation journey. This transformational journey has been recognized by the industry and we have been awarded for our projects across tracks.

- The role focuses on achieving business results working with cross functional teams. You will be responsible for improving employee satisfaction of the function working on strategic projects to ensure long-term success and profitability.

- You will manage the entire BPS infrastructure for all customer and will be in charge of the internal network as well.

- Possess good leadership qualities and ability to lead highly technical and motivated team of individuals spread across multiple geographies.

- Possess broad cross platform and strong project/program management expertise

- Business acumen and commercial awareness: understand strategic business objectives and be motivated by the application of technology and process change to deliver business value.

- Have proficiency in different End User facing technologies, Service Desk and process frameworks

- Has a deep understanding of various security framework and regulations impacting financial markets or companies.

- Lead new opportunities through collaborative approach and teamwork

- Ability to champion enterprise level change and transformational initiatives that require organisational and behavioural change in their local area of responsibility

- Monitor team members to ensure that project milestones are met and delivered on time.

- Design and execute techniques to enhance productivity and efficiency and reduce risks.

A Bachelor's degree in Management Information Systems, Computer Science, Business or related field, with a minimum of 12-15 years

professional experience in technology support operations. BPS Industry experience preferred.

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