- Six Sigma certification- Black Belt Certified
- Awareness on any other Quality Methodology
- Domain / Industry Knowledge
- US Healthcare Insurance Claim Process
Key Technical Competencies / Knowledge
- Lean certification/ Trained
- Proficiency in MS Excel and MS Powerpoint
Role Profile:
The Process Excellence (PEx) team supports the client business by identifying key opportunity areas and driving improvement initiatives (Process Improvement/ Transformation/Automation projects) to attain process excellence.The incumbant is expected to work closely with Business Groups within the client organization in identifying improvement opportunities, leading improvement projects (Six Sigma/Lean/Continuous Improvement etc), providing support with Process documentation (Process Maps, SOPs, Value Stream Mapping), Metrics identification, Supporting implementation and delivering significant business value. He / She is also expected to liaison with client senior management in the Business & Quality function as well as with relevant business stakeholders.
Behavioral Competencies
- An Enthusiastic and inquisitive/investigative problem solver - Proactiveness - Excellent communication & interpersonal skills (Oral & written) - Understanding client business practices, approaches, organization, dynamics and culture - Ability to influence and persuade/negotiate - Good time management and an eye for detail
Basic Qualification
Bachelors Degree in any discipline, BE or MBS preferred
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