Wipro Consumer Care - Senior Key Account Manager - IIM/NMIMS/IMT/SCMHRD/SIBM/MDI/FMS

Wipro Consumer Care - Senior Key Account Manager - Mumbai

About the company :

Founded in 1945 as a Vegetable Oil Company, Wipro Consumer Care & Lighting is one of the fastest growing FMCG companies with presence in 20 countries predominantly in India, Asia, Africa, and the Middle-East. Our business includes personal wash products, skincare products, male grooming, toiletries, wellness products, household products, domestic and commercial lighting and modular office furniture.

We have a turnover of USD 1.10 billion, with more than 10,000 employees from 22 different nationalities. Our international business contributes to more than 50% of our turnover.

Position Summary:

- We are seeking a highly motivated and experienced Senior Key Account Manager to oversee and manage our most important client accounts.

- The ideal candidate will have a proven track record in sales, excellent relationship-building skills, and a strategic mindset.

- The Senior Key Account Manager will be responsible for ensuring client satisfaction, driving revenue growth, and developing long-term relationships with key clients.

Key Responsibilities:

1) Account Management: Serve as the primary point of contact for key accounts, addressing their needs, resolving issues, and ensuring high levels of client satisfaction.

2) Relationship Building: Develop and maintain strong, long-term relationships with key clients, understanding their business objectives and ensuring alignment with company goals.

3) Strategic Planning: Collaborate with clients to develop strategic plans that drive mutual growth and success. Identify opportunities for upselling and cross-selling additional products or services.

4) Revenue Growth: Achieve and exceed sales targets and revenue goals through effective account management and strategic sales initiatives.

5) Market Analysis: Stay informed about market trends, competitive landscape, and industry developments to provide clients with relevant insights and recommendations.

6) Contract Negotiation: Lead contract negotiations and renewals, ensuring favorable terms for both the company and the client.

7) Team Collaboration: Work closely with internal teams, including marketing, product development, and customer support, to ensure seamless delivery of products and services.

8) Reporting and Analysis: Prepare regular reports on account status, sales performance, and client feedback. Use data to inform decision-making and strategy adjustments.

Qualifications:

1) MBA in Marketing, from Tier 1 institute only

2) Proven experience as a Key Account Manager or in a similar sales role, preferably within FMCG industry

3) Strong understanding of sales principles, account management, and customer service.

4) Excellent communication, negotiation, and presentation skills.

5) Ability to build and maintain strong client relationships.

6) Strategic thinker with the ability to analyze data and make informed decisions.

7) Self-motivated, results-oriented, and able to work independently.

We work from office for 6 days in a week.