Description:
The career opportunity is with Wipro's Sales Group. The Client Partner (CP) is accountable for sales and providing oversight for delivery in an existing large strategic global account. This role is responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world class delivery.
The role demands knowledge and experience of:
Sales -
- Lead account strategy and planning and identify opportunities of growth in the account
- Develop and strengthen relationships with decision makers and influencers in the customer organisation and drive penetration in various functions including outside CIO.
- Leverage Wipro's unique value proposition to shape opportunities for the customer and increase share of revenues from single source deals.
- Lead proposal development, negotiation and commercial terms for large deals.
- Regularly monitor sales trends, market dynamics and incorporate into existing account strategy and plan.
- Also drive collections. Increase market share and share of wallet with the customer.
Delivery/Customer Satisfaction
- Conduct regular delivery reviews to prevent cost and schedule overruns, and to enable the delivery teams in ensuring high customer satisfaction.
- Orchestrate internal resources in sales and delivery to give the customer an enhanced experience across touch-points.
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