Wipro BPS - Senior Manager - Business Analyst

Senior Manager - Business Analyst

Job Description :

Role and Responsibilities

1. Consulting : 

- Hands on skills in translating solution requirements into a business requirement document.

- The job includes providing regular updates verbally as well as in written format (Specific templates/PPT presentations) to Client Project team, senior management at client and Wipro's side as well as IT/Infrastructure teams at Wipro and client side.

- Strong understanding of Finance and Accounting processes / Order Management

- Driving project at various stages to ensure timely delivery, adherence to project plan / deadlines and ensure there are no escalations.

- Ensure weekly/monthly reporting is provided to internal stakeholders

- Strong execution of Finance and Technology Transformation projects

- Ensure that customer escalations are responded within agreed TAT and close the issue with customer's sign off.

- Represent Wipro in Customer visits with necessary presentations/participation

- Team / People Management - Manage the people life cycle right from 'hiring to performance management to career path / goals' and manage standard people related processes. Motivate the team to get the best performance and help the team in achieving work-life balance

- Identify training needs of team members and facilitate training programs

- Should be aligned to client shift timings, travel ready (Domestic and International)

2. Enterprise Operations Transformation

3. Documentation of process details AS-TO BE maps etc

4. Prepare Business specification documents

5. Client Management

6. Prepare functional test plans and support during User acceptance testing

7. Project governance and communications