Wipro - AVP - Presales (Hi-tech/OTT/FAANG/New Aged Services)
Job Title/ Role : Practice Head - Trust and Safety
Roles and Responsibilities :
- Build and execute the GTM Strategy for Trust and Safety which includes industry and competitor analysis, SWOT analysis, account plans, business plans, target accounts, marketing plans, sub-segment wise plans
- Create Content solutions by each industry sub-practice addressing key target clients
- Identify and onboard strategic partners providing enabling solutions (tools, technologies, point solutions)
- Create and lead client presentations, convert opportunities to order book
- Primary & Secondary research on competition landscape, clients and identify whitespaces
- Manage internal and external stakeholders
- Responsible in building proactive pipeline, demand generation working with marketing and sales teams
- Work with Analysts and advisors in creating leadership positions in their T&S assessments
- Thought leadership - Create compelling artifacts on capability, case-studies, whitepapers, blogs
- Responsible for internal and external marketing through Webinars, newsletters, communications
- Build new capabilities in areas like Metaverse, AR-VR, AI-ML
Outcomes/KRAs :
- New business measured through order book (ACV/TCV)
- New capabilities launched
- Position in the industry in various analyst ratings
Role Demands :
- Excellent knowledge of the Trust and Safety industry, communication skills with collaborative ways of working.
- Primarily self-starter and deeply motivated and passionate to bring in new business. Working across Geo's - Americas, Europe and APMEA to accommodate different time zones.
Experience and skill set required :
- Mandatory - Expert Understanding of Trust and Safety domain - ability to articulate challenges, concerns by each customer and segment
- Mandatory - 3-5 years of experience in working with multiple customers on T&S or Content Moderation
- Excellent analytical thought process and ability to build innovation led solutions & business models
- Excellent communication & presentation skills
- Excellent visualization skills and ability to transform ideas to a PPT
- Willingness to travel for proposal and customer meetings
- Managing a proposal cycle, presentations
Candidates without content moderation experience will not qualify.
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