Wibmo - Manager - Fraud Monitoring

About the Company:

Wibmo is India's leading provider of eCommerce authentication and cashless payment solutions to banks and consumers. The company based in Bangalore, processes millions of transactions and delivers high availability payment services to India's banks and consumers.

With a strong innovative solutions culture, the rapidly growing company is expanding its engineering and operations team in Bangalore and seeks highly motivated, self-directed individuals to join its mission-critical software team.

Recently acquired by PayU, the fintech-arm of Nasper- s, with local operations spanning 18 growth markets across Asia, Central and Eastern Europe, Latin America, the Middle East and Africa. Here we deliver fast, simple and efficient financial services technology that unlocks access to more than 2.3 billion consumers in our regions.

Job purpose:

Fraud Monitoring is expected to be the subject matter expert within the team both in terms of gathering industry knowledge related to current fraud trends and patterns as well as analyzing internal data to identify changing trends. It will be the Senior Analyst's key area of performance to process all relevant data from various sources and transform it into actionable information for the team during day to day monitoring.

Job title Manager - Fraud Monitoring

Duties and responsibilities

- Analyze all available fraud related data and create meaningful and actionable reports/recommendations that can be effectively used by the team to control fraud proactively.

- Monitor real time queues and identify high risk transactions within the business portfolio.

- Build fraud models by working with large data sources, using advanced analytics techniques

- Conduct periodic reviews of all existing rules and parameters set in the monitoring systems as well as manual practices or processes followed by the team and assess the effectiveness (e.g. by monitoring the false/positive ratio)

- Continuously monitor industry trends and best practices, fraud control techniques, regulations compliance and provide recommendations.

- Make recommendations for rule changes in the fraud monitoring tool, to improve detection capabilities.

- Work closely with the Product and Engineering teams, on helping curb any type of transaction-related fraud

- Ensuring the adherence to the requirements of banking regularity bodies

- Analyzing the root causes and loop-holes in the process and system which are prone to fraud

- Publish periodic MIS reports, statistical analysis reports etc., with the management

- To meet/exceed and maintain service levels as assigned by management.

Qualifications:

- Preferred Master's or bachelor's degree from a Tier 1 university. Any educational background in Statistics, Mathematics, Economics or Engineering is highly preferable.

- Over all experience of 8+ years of experience in fraud monitoring/ analytics preferably payment gateways and banks industry

- Good communication skill and willingness to work together with other people and result oriented, Critical thinking, Problem solving skills and Decision making.

Past Experience:

- Expertise in setting up Risk rules, templates & Risk Engine workflow.

- Expertise in using Automated fraud prevention solutions.

- Thorough understanding of E-commerce, Fraud and Chargebacks.

- Working knowledge of SQL, Excel, Tableau would be a plus

Working conditions / location:

This position will be located at Bangalore office, MG road branch.