WhiteHat Jr - Head - Sales Enablement/B2C Sales - IIM/ISB/FMS/MDI

Role: Head - Sales Enablement

Designation: Director

Position Type: Permanent

Work Location: Mumbai

Working Days: 6 Days/week (should be flexible as per Business needs)

An incredibly rare opportunity for a passionate, pedigreed Operations Lead to join WhiteHat Jr, the fastest growing Ed-Tech start-up backed by BYJU's (The largest Ed-tech company in the world) and an award-winning management team.

The founder is highly reputed with a blue-chip pedigree and a history of successful exits. WhiteHat Jr has shown blockbuster results in the first 18 months, targeting an immediate $1.1+ Billion market, enabling tremendous experience and wealth generation opportunity in a short time for a dynamic, out of the box thinker.

Read more about the land mark deal here - https://techcrunch.com/2020/08/05/indias-byjus-acquires-whitehat-jr-for-300-million/

Qualification: Engineering/Post Graduate from premium Tier 1 institutes

WhiteHat Jr. is looking for a passionate, aggressive Operations Leader to run and drive the Sales Enablement team across India and International market with a deep passion for reinventing early childhood education. He/She will be managing the Audit, Training, Systems and Operations, Performance Management team of Sales Operations with a team span of 50 - 70 members including 6 - 8 direct team.

Experience: Minimum 8 - 10 years of hard-core Operations experience in a fast-growing start-up, preferably B2C start-up.

Job Description:

- Owning the audit, training and process efficiency function

- Setting up the performance management system and its execution

- Identifying areas improvement in sales conversion by both product intervention and process intervention.

- Ensuring that there are no leakages in the processes and plug those leakages to improve Operations funnel.

- Ensuring that the audit results and findings are conveyed to the stakeholders for both corrective and preventive actions.

- Work closely with the stakeholders of the market assigned.

- Prepare audit findings, detailed audit reports, and develop recommendations.(qualitative and quantitative insights)

- Ensuring high quality standards in terms of Operations experience of the leads

- Develop audit objectives, plans, and scope by reviewing available information and conducting research

- Help design, implement, and maintain internal audit procedures.

- Manage a team of auditors and team leaders working on different audit processes.

- Ensure compliance with all applicable plans, policies, and standards

- Follow up on audit recommendations

- Ensure close looping with the training team in order to give them real time feedback and help improve the quality of calls

Behavioral Traits:

- Radical Accountability: Run the vertical like your own business. Product is incredibly high quality

- Systems Thinking: Early stage start-up hence requires incredible detail orientation and process thinking. Do-er versus a talker.

- Extremely creative/hacker mind-set with In-depth knowledge of the subject. This is a one-in-a-lifetime chance to have an impact on a global scale with millions of children and thousands of educators.

- Backed by BYJU's and an award-winning management team, this is a rare opportunity for a passionate, driven hire to see a business being built from scratch and gain life-changing experience