WhiteHat Jr - Director - Audit/Sales Operations - IIM/ISB/MDI/FMS

- Engineering/Post Graduate from premium Tier-1 institutes is MANDATORY-

Preferably from a start-up background

WhiteHat Jr is looking for a passionate, process oriented Director - Audit to run and drive the Sales Audit team across India and International market with a deep passion for reinventing early childhood education. He/She will be managing a 4 tier Audit, Systems and Operations team with a span of 50 - 60 members including 3 - 4 direct reportees.

Experience : Minimum 8 - 10 years of hard-core Operations experience in a fast-growing start-up, preferably B2C start-up.

Job Description :

- Owning the sales audit function

- Manage a 4 tier team of auditors and team leaders working on different audit processes.

- Set up processes that help your team prepare audit findings, detailed audit reports, and develop recommendations. (qualitative and quantitative insights)

- Identifying areas improvement in sales conversion by both product intervention and process intervention.

- Ensuring that there are no leakages in the processes and plug those leakages to improve sales funnel.

- Ensuring that the audit results and findings are conveyed to the stakeholders for both corrective and preventive actions.

- Ensuring high quality standards in terms of Operations experience of the leads

- Develop audit objectives, plans, and scope by reviewing available information and conducting research

- Ensure compliance with all applicable plans, policies, and standards

- Ensure close looping with the training team in order to give them real time feedback and help improve the quality of calls

Behavioral Traits :

- Radical Accountability : Run the vertical like your own business. Product is incredibly high quality

- Systems Thinking : Early stage start-up hence requires incredible detail orientation and process thinking. Doer versus a talker.

- Extremely creative/hacker mind-set with In-depth knowledge of the subject.

This is a one-in-a-lifetime chance to have an impact on a global scale with millions of children and thousands of educators.

Backed by BYJU's and an award-winning management team, this is a rare opportunity for a passionate, driven hire to see a business being built from scratch and gain life-changing experience.