Whatfix - Presales Solution Engineer

Job description :

Responsibilities :

- Establish and maintain a deep understanding of the overall Whatfix product portfolio and the competitive landscape

- Lead technical discovery and prepare/deliver technical presentations explaining Whatfix products to prospects and customers

- Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition

- Successfully manage and execute technical proof of concepts (POCs), on-site or remote

- Responsible for representing the product to customers and at field events such as conferences, seminars, etc.

- Evangelize Whatfix products to prospects, customers, and partners via presentations and product demos.

- Respond to functional and technical elements of RFIs/RFPs

- Convey feature input and customer requirements to Product Management teams

- Partnering with sales executives to plan, prepare and execute on strategic deals in complex sales cycles

- Collaborate with sales teams to understand customer requirements and provide sales support

- Respond to technical objections and articulate the value and return on investment delivered

- Liaise with the Engineering, Product, Marketing, and Sales teams to provide consultative technical expertise for all customer needs

- Effectively communicate & build confidence with customers across teams (Engineering, Product, Marketing, and Sales)

Qualifications : 

- 3-5 years Technical Pre-Sales / Sales Engineering experience

- Bachelors in Computer Science or a related field is strongly preferred

- Ability to forge strong, long-lasting relationships with senior executives

- Ability to creatively explain and present complex concepts in an easy to understand manner

- Solid technical background with understanding and/or hands-on experience in software development and web technologies

- Experience with implementing software products or solutions for large enterprises

- Understanding of high-performance software, SaaS

- Excellent presentation, written and verbal communication skills to communicate professionally

- Self motivated with strong interpersonal and problem-solving skills

- Ability to work well in a highly dynamic team environment focussed on providing above industry standard customer service.

- Domestic and occasionally international travel required

Highly Desired Skills :

- Familiarity with SaaS business models a plus