Western Union - Product Analyst

Analyst, Product Pune, India

Are you ready to join an advanced team in a global company and participate in the creation and development of new products and features? Want to join an organization looking to disrupt the financial services industry? Join Western Union as an Analyst, Product.

Motivated by our values : purpose driven, globally minded, and trustworthy & respectful

Were a FinTech thats using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Were a team of over 8,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process, discipline, and simplification

- You will act as a guardian of our website and mobile apps. While working closely with our Digital Support, Site health and APIs product teams, you will monitor apps and website performance to solve our customer experience issues and ensure optimal user experience at all times.

- You will work as a Product Owner in agile process, lead in-house teams using agile scrum methodology and ensure scheduled product feature delivery.

- Evaluate new capabilities by prototyping on Web, Android and IOS and analyze data to generate reports, analytics, and recommendations.

- Also, you will run A/B tests, prepare recommendations to improve conversions.

- You will be interacting with various groups around the globe, including becoming the SME for specific tasks.

- For this role, you are Graduate in Engineering or Equivalent Degree holder with at least 8 to 9 years of relevant work experience and 5 years in product management, having worked as a Product Manager for web and/or mobile software products (B2B or B2C).

- You will have expertise in product analytics and KPI tracking and experience in Agile Scrum methodologies with frequent production release cycles is a plus.

- You have ability to understand, evaluate and discuss technical integration scenarios, architectural concepts and break down complex problems into steps that drive product development.

- You will have an entrepreneurial drive and would have demonstrated the ability to achieve stretch goals in an innovative and fast-paced environment.

Join us, and lets move money for better

- Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence.

- Its an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world.

- If youre ready to unleash your potential to help drive change through bottom-up innovation, apply now.

- Were a company on the move, and we want our people to grow and develop.

- Youll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

- We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve.

- We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.