Watchyourhealth - Manager - Customer Relationship

Customer Relationship Manager Responsibilities:

- Building and maintaining profitable relationships with key customers.

- Overseeing the relationship with customers handled by your team.

- Resolving customer complaints quickly and efficiently.

- Keeping customers updated on the latest products in order to increase sales.

- Meeting with managers in the organization to plan strategically.

- Expanding the customer base by upselling and cross-selling.

- Understanding key customer individual needs and addressing these.

- Conducting business reviews using CRM programs.

- Knowing your competition and strategizing accordingly.

Customer Relationship Manager Requirements:

- A bachelor's degree in administration or a related field.

- A minimum of 3 years' experience.

- Excellent interpersonal and communication skills.

- Proficient in all Microsoft applications.

- Superior product knowledge.

- A team player with leadership skills.

- Maintain a positive attitude focused on customer satisfaction.