WAE - Key Account Manager

Key Account Manager

Responsibilities:

- Proficient in managing key accounts, architects, C- suit , contractors, and government entities, fostering strong relationships and understanding complex decision-making processes.

- Key Account Managers (KAMs) prioritize cultivating enduring connections within client organizations through regular communication and comprehensive comprehension of their structure.

- KAMs aim to boost revenue by identifying upsell opportunities, negotiating contracts, and collaborating internally to meet client needs effectively.

- Extensive experience with nationwide key accounts, from proposal preparation to post-sales support, ensuring seamless order execution.

- Proactively monitor market trends and competitor activity to anticipate client needs and propose tailored solutions.

- Provide end-user training and support to enhance product knowledge and efficacy.

- Collaborate with cross-functional teams to maintain organizational alignment and coherence.

- Track and analyse key performance metrics to gauge account health and optimize strategies for growth.

Preferred candidate: Exposure to diverse B2B sectors: copiers, office automation, sanitary/building materials, security/fire systems, water purifiers, coffee vending machines, etc.