- Manage all processes and ensure high quality of services are provided by these teams.
- Ensure timely, seamless delivery of processes within Treasury operations in the most efficient manner and as per the defined / agreed service levels.
- Maintain high level of accuracy in processing / matching / & investigations; take timely corrective action; mitigate operational errors
- Ensure services are delivered in adherence to the Policies and guidelines established by the Client
- Ensure associated risks both financial & operational are minimized by establishing a control framework through a combination of system / manual controls, supervisory review and adherence to documented process.
- Constant monitoring of department performance and re-engineering the work flows to improve quality of operational processes to sustain ever increasing business volume
- Capture and monitor performance effectively through MI.
- Effective people management; prepare, empower, energize and motivate people; celebrate and publicize success, retain and nurture talent and reduce attrition rates.
Write to twinkle@ikyaglobal.com
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