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507
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Posted in

BPO

Job Code

831962

VP/SVP - Operations/Process Excellence - Internet/Online - IIM/ISB/MDI/FMS

10 - 14 Years.Mumbai
Posted 4 years ago
Posted 4 years ago

VP/ SVP - Operations/ Process excellence 


 Global Ops: (Series B venture)


- We're proud to set the standard for success in our industry. To help us continue our growth, we're seeking an experienced VP/SVP operations to join our highly skilled team. As an ideal candidate, you have proven senior management experience in a highly dynamic setting. 


- Your organizational, communication, and leadership skills are second to none and you enjoy developing solutions that push innovative boundaries. You'll work closely with executives to strategize and develop long-term plans that usher in new levels of productivity and success

Objectives of this Role :

- Collaborate with executive-level management in the development of performance goals and long-term operational plans, drive process excellence

- Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration

- Set strategic goals for operational efficiency and increased productivity

- Work with project managers in the development of financial and budgetary plans

- Analyze current operational processes and performance, recommending solutions for improvement when necessary

Daily and Monthly Responsibilities :

- Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives

- Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals

- Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks

- Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs

- Uphold organization policies and standards, ensuring legislative regulations are followed

- Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment
 
Skills and Qualifications (Tier 1 Academic pedigree) :

- 10+ years senior leadership role in Operations (large team management)

- Superior knowledge of multiple operational functions and principles, including finance, customer service, supply chain, and employee management

- Proven ability to plan and manage operational process for maximum efficiency and productivity

- Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands

- Strong working knowledge of industry regulations and legislative guidelines

- Experience with budget and business plan development

- Proven ability to develop innovative solutions for increased productivity

- Superior negotiation skills in both internal and external settings

- Masterful organizational, communication, and leadership skills, demonstrated by previous professional success

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Posted By

Job Views:  
507
Applications:  314
Recruiter Actions:  20

Posted in

BPO

Job Code

831962

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